Privacy policy

In short

This website sets no cookies, runs no tracking and loads no resources from third-party servers. Fonts are served from our own server, not from a font network. Visiting these pages therefore transmits nothing about you to anyone other than the server delivering the page.

Controller

PRIME SOFTWARE LLC
3833 Powerline Rd, Suite 201
Fort Lauderdale, FL 33309
United States
office@primesoftware.company

Server log files

Our hosting provider automatically records information that your browser transmits when you request a page. This includes:

• the IP address of the requesting device,
• date and time of the request,
• the page requested and the amount of data transferred,
• the referring page, if any,
• browser and operating system version.

These records are technically necessary to deliver the site and to detect and defend against attacks. The legal basis is our legitimate interest in operating the site securely and without interruption (Art. 6(1)(f) GDPR). They are deleted as soon as they are no longer required for those purposes, are not merged with other data sources, and are not used to identify you.

Hosting

The website runs on a virtual server we operate ourselves. The underlying infrastructure is provided by Apex Strata Ltd (trading as LNVPS), a company registered in Ireland, acting as our processor under Art. 28 GDPR. The server is located in Dublin, Ireland — delivering these pages therefore involves no transfer of personal data to a country outside the European Union.

The server delivers static files only. It runs no database, no application code and no third-party scripts, which is why no processing beyond the log entries described above takes place there.

Fonts

All typefaces are stored on our own server and delivered with the page. No connection is made to Google Fonts or any comparable service, and no data about you reaches such a provider.

Contacting us by email

If you write to us, we process the address you write from and the content of your message in order to answer it. The legal basis is Art. 6(1)(b) GDPR where your message concerns a contract or its initiation, otherwise our legitimate interest in responding to enquiries (Art. 6(1)(f) GDPR). We keep such correspondence for as long as needed to handle the matter and to meet statutory retention obligations, then delete it.

Booking a call

To arrange calls we link to Cal.com. Visiting this website transmits nothing to that provider — the link is an ordinary hyperlink, not an embedded widget. Only when you click it do you leave our site, at which point Cal.com's own privacy terms apply. If you then book a slot, that provider processes the details you enter (name, email address, chosen time and any message). Where we receive that booking, the legal basis is Art. 6(1)(b) GDPR, since the processing serves the initiation of a contract.

Your rights

Under the GDPR you have the right to:

• obtain confirmation whether we process data about you, and access to that data (Art. 15),
• have inaccurate data corrected (Art. 16),
• have data erased (Art. 17),
• have processing restricted (Art. 18),
• receive your data in a portable format (Art. 20),
• object to processing based on legitimate interest (Art. 21),
• lodge a complaint with a supervisory authority (Art. 77).

To exercise any of these, write to office@primesoftware.company.

Changes to this policy

We update this policy when the site changes technically — for example when a booking tool or analytics is added. The date at the top always reflects the current version.